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Friday, 27 September 2019

Surgery Patient Participation Group - Upchurch & Rainham


Dr Supriya Das & Dr Lakshmi Subbiah

Appointments

Patients who are unable to book an appointment with their local Doctor, can now telephone the Surgery and ask for an appointment outside of hours, including weekends.

You cannot make these appointments ‘Online’

Patients wishing to see the Nurse must still go through their Surgery to make an appointment.

Surgery Closures

If you have heard rumours that Surgeries are going to close in the Rainham area then please ignore them. No Surgeries are planning to close.

Flu Vaccinations

Now available - patients should contact the Surgery for a date and time. The Practice is arranging some special dates.

Missed Appointments

The following non-attendance figures for the last 3 months spread over both practices were reported as:

May 34
June 27
July 46

Figures seem to be improving very slightly but there does not appear to be a pattern apart from quite a few missed appointments with the Nurse. Reminder slips are attached to repeat prescriptions and the Practice is actively doing its utmost to remind patients.

Missing your appointment costs our Practice money, therefore:-

THINK - please cancel your appointment if you cannot make it.

Another Patient could be fitted in.

Primary Care Networks (PCNs)

Primary Care Networks will be based on GP registered lists, typically serving natural communities of around 30,000 to 50,000.

Medway's Clinical Commissioning Groups (CCGs) are actively encouraging every practice to be part of a Local Primary Care Network.

They should be small enough to provide the personnel care valued by both patients and GPs, but large enough to have impact and economies of scale through better collaboration between practices and others in the local health and social care system.

Our Practice has joined the Medway - Rainham Primary Care Network.

The following Practices also form part of PCN:

Thames Avenue Surgery

Orchard Family Practice
Church View Practice
Wigmore Medical Practice
Parkwood Family Practice 
Long Catlis Surgery
Matrix Medical Practice
Waltham Road

Malling Health, Parkwoord Health Centre

The Clinical Director for this group is Dr Selvan from Long Catlis Surgery.
The total registered for this group is 44,573.
More information to follow as the new system is implemented.

If you have any questions or suggestions on the local practice, please Email:
Jan Bunting - Secretary: janannbunting@outlook.com or 
Ray Kemsley - Chair: raykemsley@btinternet.com

Ray Kemsley
Chair - Surgery Patient Participation Group - Upchurch & Rainham
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