Missed Appointments
As reported last time this is still a major concern with patients not attending appointments and/or informing either their local surgery or the Medway Hospital that they cannot attend.
A total of 82 patients failed to keep appointments during the last month.
(39 were missed at the Medway Hospital and 43 surgery appointments, 9 were at the Upchurch surgery).
If you find you are unable to keep an appointment please give the surgery as much notice as as possible by Telephone: 01634 231423 or the Hospital.
Given the ever increasing demand this may allow your slot to be re-allocated to
another patient.
Bowel Cancer Screening
Patients are still not taking the offer up when they receive the letter/test kit in the post, and those failing to return are increasing monthly.
Can you really afford to ignore such an offer!
It is your health, take care of it.
Prevent before it’s too late.
Purchasing of Minor Drugs (Paracetamol/Ibuprofen etc)
The response from patients has been very positive and a big ‘Thank you’ to all concerned. Please continue to do so. It not only saves time for the doctors and receptionists but also helps in saving money.
Repeat Prescriptions/Register Online with Patient Access
Please do to ask for drugs that you do not need.
Also remember to register with Patient Access online to order your prescriptions and/or make appointments to see a Doctor.
Morning Surgery Dates
To accommodate staff training on the following dates the normal afternoon surgeries at Upchurch will be replaced by a morning session from 10:00am to 1:00pm.
Wednesday 23rd August
Thursday 21st September
Thursday 19th October
Wednesday 15th November
Thursday 14th December
If you have any questions or suggestions on the local practice, then please Email
Jan Bunting (Secretary) janannbunting@outlook.com or
Ray Kemsley (Chair) raykemsley@btinternet.com
Ray Kemsley
Chair - Surgery Patient Participation Group - Upchurch & Rainham
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