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Tuesday 12 November 2019

Surgery Patient Participation Group - Upchurch & Rainham


Dr Supriya Das & Dr Lakshmi Subbiah

Appointments

Patients who are unable to book an appointment with their local Doctor, can now telephone the Surgery and ask for an appointment outside of hours, including weekends.

You cannot make these appointments ‘Online’.

Patients wishing to see the Nurse must still go through their Surgery to make an appointment.

Patient Non-Attendance

Patients are still failing to turn up for appointments or cancel their appointment.

There were 43 for the month of September (this is equivalent of 7 hours wasted if seeing the Doctor or 14 hours if you had an appointment to see the Nurse).

Whilst in some cases this is unavoidable, Patients are asked to be more considerate.

All it takes is a telephone call in order to cancel or re-arrange your appointment.

There has been a total of 350 non-attendance for the first 9 months of the year.

Missing your appointment costs our practice money.

Flu Vaccinations - Reminder

Now available - Patients should contact the Surgery for a date and time. The Practice is arranging some special dates.

There are still a number of people who have failed to attend this year.

Pneumonia & Shingles Vaccinations

Both are aged related.

Pneumonia - If you are aged 65 or over. Please contact the Surgery to arrange.

Shingles - Is for people in their 70’s. Again please contact the Surgery to arrange.

If you have any questions or suggestions on the local practice, please Email:

Jan Bunting - Secretary: janannbunting@outlook.com or 
Ray Kemsley - Chair: raykemsley@btinternet.com

Ray Kemsley
Chair - Surgery Patient Participation Group - Upchurch & Rainham
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