Booking to visit a KCC Household Waste Recycling Centre
Kent County Council is seeking the views of residents about the future of the booking system for visits to its Household Waste Recycling Centres, sometimes known as the 'tip'.
Access to KCC’s HWRCs has been through an online booking system since Coronavirus restrictions meant KCC had to allow for social distancing throughout the pandemic.
Now, the council would like to understand whether residents think it should be retained for the council’s 18 HWRCs.
Currently, residents can book slots scheduled every half an hour through the council’s website. Customers without internet access or an Email address can call KCC’s contact centre.
The booking system has evolved in response to customer feedback and surveys, as Coronavirus restrictions have eased, and they are now looking at whether residents would like to continue using it in the future.
The consultation is now open and runs until Thursday 30th September.
Currently, residents can book slots scheduled every half an hour through the council’s website. Customers without internet access or an Email address can call KCC’s contact centre.
The booking system has evolved in response to customer feedback and surveys, as Coronavirus restrictions have eased, and they are now looking at whether residents would like to continue using it in the future.
The consultation is now open and runs until Thursday 30th September.
To have your say on KCC's HWRC booking system, visit: https://letstalk.kent.gov.uk/wasteconsultation
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