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Tuesday 12 May 2020

Southern Water Priority Services Register

Looking after our customers who need a little extra help 

Hello

At Southern Water, we’re here to help during these difficult times.

Do you know about our Priority Services Register? It allows us to make sure we’re looking after those who need a little extra help - something that’s more important now than ever. For example, our register lets us know who to prioritise if our water or wastewater services fail.

You can register if you have:

Physical or mental health challenges

A medical conditions requiring a constant supply of water

Difficulty communicating

Reached pensionable age

A child under the age of five

Another reason you need a little help

How to register.

You can register yourself - or apply on behalf of others in your family. We’re particularly keen to register customers who are currently shielding.

Registration is straight forward. Simply complete the online form here: Register for the PSR today!

Kind Regards

Donna Howden
Head of Customer Service
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