Medway Council has developed a new online booking system in preparation for its HWRCs at Capstone and Hoath Way in Gillingham to reopen from Friday, 15th May - the online booking system will be the only way to access a waste centre. Further plans will be put in place for the site at Cuxton to safely reopen as soon as possible at a later date.
This will enable residents who have booked an appointment to dispose of waste that is presenting a hazard and cannot reasonably be disposed of in other ways. The booking system will enable the council to both manage demand and meet essential social distancing requirements, which are being introduced to ensure the protection of customers and staff.
• Every other parking bay will be blocked off.
The same system is being implemented across all Kent County Council waste disposal sites at the same time.
Although the council has maintained an excellent weekly household waste and recycling collection throughout the lockdown, we know there is demand for these much-appreciated and additional facilities to be reopened. However, it is essential that we do so in a way that keeps people safe and avoids customers having to wait in long queues. Implementing a booking only system is the best way to achieve this.”
To ensure all customers get fair access to a site to dispose of waste, households can only book 1 visit per calendar month. All waste items usually accepted at each HWRC can be disposed of during this time, but please only book a visit if the journey is essential. Initially only the sites at Capstone and Hoath Way in Gillingham will be reopened - the HWRC at Cuxton will remain closed until plans have been put in place for it to be safely reopened.
Customers will be asked to show their booking reference on arrival - either on a device such as a phone or a print out. The online booking system is anticipated to go live from Wednesday, 13th May - further details on how to access the system in Medway and Kent will be released nearer the time.
Cllr Filmer added:
Medway’s weekly household waste and recycling collections have continued throughout the pandemic, with crews collecting 26 per cent more during April compared with the same period last year due to more people being at home.
Speaking about the tremendous efforts from the household waste crews, Cllr Filmer said:
Medway Council