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Tuesday, 29 October 2019

UPDATE: The Co-op - Upchurch


We continue to receive a lot of messages asking when the Co-op - Upchurch is due to reopen. Thank you to resident Wendy Pitts for sharing this update she received recently from Robbie from the Co-op Executive Resolution Team.

Hello Wendy,

Thanks for your email to Steve Murrells, Co-op Chief Executive. Your email has been passed onto the Executive Resolution Team to reply on his behalf.

I've recently spoken to those in charge of this store, following contact from another concerned local resident. I've been informed that the works are now due to commence on 11th November 2019. Due to the nature of the structural works that are necessary, the proposed completion date is 27th January 2020.

That said, once the works have started, the team are going to look for ways that this can be expedited. I've been asked by senior managers in our Property and Construction teams to pass on our apologies for the previous dates that had been quoted in the past. This has been due to a change in staffing of the project, as the construction project manager has now left the business.

A newer style temporary store will be on-site around the 22nd November.

Whilst I appreciate your continued frustration, I do hope that this helps address some of your concerns.

Kind regards

Robbie
Executive Resolution Team 
Co-op Service Centre
www.coop.co.uk

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