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Friday 10 November 2017

Surgery Patient Participation Group - Upchurch & Rainham


Missed Appointments

As last time this still a major concern with patients not attending appointments and/or informing either their local Surgery or the Medway Hospital that they cannot attend.

A total 59 patients failed to keep appointments during the last month, including 17 from Upchurch/Lower Halstow.

If you find you are unable to keep an appointment please give the Surgery as much notice as as possible by Tel: 01634 231423 or the Hospital.

Given the ever increasing demand this may allow your slot to be re-allocated to another patient.
Bowel Cancer Screening

Patients are still NOT taking the offer up when they receive the letter/test kit in the post, and those failing to return are increasing monthly. In the last 12 months 163 failed to respond.

Can you really afford to ignore such an offer!

It is your health, take care of it

Prevent before it’s too late

Purchasing of Minor Drugs (Paracetamol/Ibuprofen etc)

The response from patients has been very positive and a big ‘Thank you’ to all concerned. Please continue to do so. It not only saves time for the Doctors and receptionists but also helps in saving money.

Repeat Prescriptions/Register On-line with Patient Access

Please do to ask for drugs that you DO NOT need.

Also remember to register with Patient Access on-line to order your prescriptions and/or make appointments to see a Doctor.

FLU Vaccination

95% of patients have taken the opportunity of this service - Well Done.

Now the Surgery is encouraging patients with Asthma, Diabetes and those who take immune suppressants to attend.

Please telephone the Surgery to make an appointment as soon as possible.
Shingles Vaccination

If you are aged 71 - 75 or 78 - 79 years of age between the 1st September 2017 and 1st April 2018 you are entitled to a shingles vaccination. Again please telephone for an appointment.

NB Morning Surgery Dates

To accommodate staff training on the following dates the normal afternoon Surgeries at UPCHURCH will be replaced by a morning session from 10:00 am to 1:00pm on Wednesday 15th November and Thursday 14th December.

If you have any questions or suggestions on the local practice, then please Email
Jan Bunting (Secretary) janannbunting@outlook.com or 
Ray Kemsley (Chair) raykemsley@btinternet.com

Ray Kemsley
Chair - Surgery Patient Participation Group - Upchurch & Rainham
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