We always want to improve our services and make sure they work well for everyone who uses them.
We want to know what works well, and how can we improve what doesn’t work so well for people that have experience of the NHS Kent and Medway wheelchair service, the NHS and council community equipment services and the technology enabled care services.
Our aim is for the NHS, councils and other partners to work better together which could benefit and improve each of these services to meet people’s needs, increase independence and improve people’s quality of life.
We need to understand people’s experience of these services and hear the views and knowledge from people who have access to these services. So we invite people who have used any of these services directly or as a family member, carer, charity, advocate or as a professional stakeholder - to take part in the online surveys below.
The surveys are short - so won’t take long, and if you use one or more of the services we would appreciate it if you complete a survey for each of the services you have used.
The surveys start on 20th July and will close on 15th September 2021.
Wheelchair Service Survey: www.smartsurvey.co.uk/s/wheelchair
Community Equipment Service Survey: www.smartsurvey.co.uk/s/communityequip
Technology Enabled Care Service Survey: www.smartsurvey.co.uk/s/techcare
If you would prefer a printed copy or an easy read version or would like to give feedback over the telephone, please Email your request to: kmccg.engage@nhs.net
Please feel free to share this message and our website with others who you think may be interested in taking part as we would like to hear from as many people as possible across Kent and Medway.
Thank you for your continued support and feedback.
Ray Kemsley
On behalf of NHS Kent and Medway Clinical Commissioning Group
