The survey gives people the opportunity to tell the council how the waste and street cleansing service can be improved before the current 10-year contract ends in October 2023, and will help guide the council’s future contracts.
The service is responsible for how residents’ bins are collected, how often the streets are cleaned, and how littering and fly-tipping offences are tackled.
The survey asks whether people prefer mixed or separated recycling if the streets are being cleaned often enough and if vehicles that reduce the impact on the climate are important to them.
Cllr Julian Saunders, cabinet member for environment at the council, said:
“We want to know what we can do to improve the waste and street cleansing service we offer to residents.
“We want to know if residents are happy with their bin collection if the roads are being cleaned enough, and if we’re tough enough on fly-tipping and littering offences.
“One of the questions we’re asking is if residents could pick one thing that is the most important for us to improve on - what would that be?
“With the contract coming up for renewal in the next few years, this is the perfect time for us to look at what’s going well and what we can improve on.
“Possible improvements were discussed at the latest area committee meetings, so now it’s important that we hear from residents and understand their priorities as we put together the new service contract.
“Ultimately our goal is to offer a green and energy-efficient service that helps us meet our climate and ecological emergency obligations while delivering a consistent and reliable service for residents in the most affordable and cost-effective way possible.”
The waste and street cleansing survey is open until 19th April.
To take part visit: www.swale.gov.uk/waste-and-cleansing-survey
Swale Borough Council
