The following items were discussed at the last PPG meeting:
Face Coverings
Face coverings are to be worn at all times when attending the Surgery for appointments with the Nurse/Doctor. This also applies to Healthy Living Centres and Hospitals in the area.
Face masks donated by the council have now run out, therefore it is imperative that patients bring their own with them when attending the Surgery for an appointment.
Flu Vaccinations
All those requiring a Flu vaccination would have been dealt with i.e. 65yrs and above and all those that show at risk from their medical records.
The next batch is due in November for those 50-65yrs and when received, the dates will be circulated on Upchurch Matters website or the practice website in order for patients to telephone for an appointment.
Maidstone Road Practice - Targets
Staff have received training in respect of early cancer diagnosis, thereby ensuring an immediate referral to the cancer unit and monitor “follow up” appointments are being issued and kept by the patient, i.e. cervical screening for those females aged 25-64yrs. Nationally the level is 72.4%. Medway CCG is 74.9% and our practice is 83.7%.
Also training to identify patients who have learning difficulties and quite often attend on their own, ensuring they get the right support and regular “follow up”.
Letters received by patients from the Medway Hospital or other outside clinics
There is a delay in the practice receiving letters following an appointment at the Hospital or Clinic, therefore it is requested that patients drop into the Surgery with the letter they receive from the Hospital/Clinic in order for the Practice to update patients records locally. Thank you.
Maidstone Road Practice Website
The website is: www.maidstoneroadsurgeryrainham.co.uk
The Practice would like patients views/comments about the website.
Any comments, please Email: g82180.surgery@nhs.net and mark them “For the attention of Nurse, Bonnie Olsen”.
