Looking after our customers who need a little extra help
Hello
At Southern Water, we’re here to help during these difficult times.
Do you know about our Priority Services Register? It allows us to make sure we’re looking after those who need a little extra help - something that’s more important now than ever. For example, our register lets us know who to prioritise if our water or wastewater services fail.
You can register if you have:
Physical or mental health challenges
A medical conditions requiring a constant supply of water
Difficulty communicating
Reached pensionable age
A child under the age of five
Another reason you need a little help
How to register.
You can register yourself - or apply on behalf of others in your family. We’re particularly keen to register customers who are currently shielding.
Registration is straight forward. Simply complete the online form here: Register for the PSR today!
Kind Regards
Donna Howden
Head of Customer Service
Space