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Wednesday, 10 April 2024

Update from Swale Borough Council Regarding Household Waste and Recycling Collections


Upchurch Parish Council has been in contact with Swale Borough Council, asking why their household waste and recycling collection service has not been adequate since the new contractor took over.

Upchurch residents are understandably frustrated and would like an update and an explanation of how Swale will remedy the situation.

Please see their response below:

“Good afternoon,

We have had an uncertain start to the contract however feeling a little more positive this week.

Suez has 4 new drivers starting Thursday and 6 crews working over this weekend to catch up with outstanding bins.

Please help us to spread the message to all the residents affected by missed collections in your ward to continue to leave their wheelie bins and/or food waste caddies out for collection.

We apologise for the inconvenience with the delay in collections. We understand how frustrating this has been. We continue to work hard daily with Suez to resolve the issues.

Kind Regards

Contracts and Resources
Swale Borough Council

For more information about issues with the new waste contract, visit: www.swale.gov.uk/news-and-your-council/news-and-campaigns/latest-news/waste-service-issues

Nina Henley
Clerk and Proper Officer to Upchurch Parish Council
Tel: 07798 600696

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