Survey: Have Your Say on the NHS Non-Emergency Patient Transport Service (NEPTS)

Do you use the Patient Transport Service?

If the answer is yes, NHS Kent & Medway would like to hear from you!

The Non-emergency patient transport service is a planned transport service provided by the NHS to help take patients with a medical need for transport to and from hospitals and medical centres that provide NHS healthcare.

The current service is reaching the end of its contract and NHS Kent & Medway need as many views as possible to help shape and design a new service for the next provider.

Tell them what your experience of the service has been, what your views are of the service and how you feel that patient transport can be improved in Kent & Medway.

You can do this by completing the survey at >> https://tinyurl.com/4xratu9a

The survey closes on the 29th of April 2024.

They would also like you to join their Patients Panel. The panel will help commissioners to understand the service from a user’s point of view and to support the project team in choosing a new provider.

If you are interested in coming on this journey, please leave your details on the survey or alternatively contact Aby at: kmicb.engage@nhs.net

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