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Tuesday, 16 June 2020

Birth Registration Appointments Resume in Kent


From Wednesday 17th June 2020 Kent County Council is pleased to announce that face to face birth registrations will resume at a number of registration delivery points across the county. Since the 23rd March 2020 birth registrations have been unable to be completed unless in an emergency situation due to the social distancing guidance and lockdown enforcement imposed by the Government and Public Health. 

While this has been necessary we appreciate that many parents have waited many weeks to register their baby so thank everyone for their patience and understanding during this period while we have worked to ensure the safe return of these appointments for both customers and staff.

During lockdown we have built up a large backlog of birth registrations that require appointments and as a result we will be opening as many appointments as is safe to do so in each location. We will be offering appointments between the hours of 10:00am - 4:00pm Monday - Saturday.

We will be contacting those couples who had by necessity had their appointments cancelled at the start of lockdown so we can book them a new appointment.

From tomorrow, our website - www.kent.gov.uk/births - will have information on the locations that are offering appointments. You can book an appointment online or call our contact centre on 03000 415151 (Kent) 03000 415252 (Bexley).

You should expect a phone call the day before the booked appointment confirming what to expect when attending the appointment. The registrar that completes the phone call will confirm who should attend the appointment, what to bring with you and anything you need to know about the location of the appointment in advance to make the process on the day as easy as possible.

We would like to thank everyone in advance for your patience and support whilst we work though the volume of birth registrations that we have to complete. 


Murray Evans

Kent County Council
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Video Advice for Businesses Coping with COVID-19

A new video, produced specifically to advise retail businesses in Kent on the new COVID-19 regulations concerning re-opening safely, has been launched today.

Further help and advice will be available during a live Question and Answer session tomorrow at 1:00pm (Tuesday 15th June).

The COVID-19 Business Support Hotline, run by the Kent and Medway Growth Hub, has received many enquiries from businesses asking about the new guidelines and how they can make sure they are following them correctly.

The video, produced by the Kent and Medway Growth Hub in partnership with Kent County Council Trading Standards, Dartford and Sevenoaks Environmental Health Partnership, Kent Fire and Rescue Service and South East Water, summarises the key points of the guidelines for retail businesses.

It offers guidance on which types of business are allowed to reopen, which COVID-19 social-distancing and safety guidelines they should follow, fire regulations, how to make sure a store is safe as they re-open and how to make changes to the layout.

There are also links to tools for businesses, such as a sign they should clearly display in their store to show their employees, customers and other visitors that they have followed COVID-19 guidance. There will also be signposts and links to further guidance.

The COVID-19 Business Support Hotline number is: 03333 602300 and phone lines are open from 8:30am - 5:00pm, Monday to Friday.

Businesses who are looking to diversify or trade differently, for example start selling new products that maybe imported from abroad or start selling their goods online, should seek free advice from Trading Standards.

To request free COVID-19 related advice from Trading Standards go to: www.kentpublicprotection.info/free-business-advice

The Q and A event, titled “Helping business to re-open and trade safely”, takes place today (Tuesday 15th June) from 1:00pm.

The panel includes Nathan Martin from Kent County Council Trading Standards, Annie Sargent from the Dartford and Sevenoaks Environmental Health Partnership and Tudor Price from the Kent and Medway Growth Hub.

It will be hosted online and businesses can sign up for the free event here: kentpublicprotection.info/trade-safely

The video can be seen here: https://youtu.be/iBsWyyrcPEY

Mike Whiting, KCC’s Cabinet Member for Economic Development, said:


“The past few months have obviously been a particularly worrying time for many businesses. They have not only had to cope with the impact of COVID-19 on their businesses, but they have also had to contend with planning for the future as the lockdown is gradually eased.

I hope this video will give them some guidance on how to cope with the latest situation and that bosses will also take advantage of the Q and A session if they have any specific concerns.”


Mike Hill, the Cabinet member for Community and Regulatory Services said:

“Over the past few weeks our Public Protection Group, including KCC Trading Standards, have been busy offering free advice to businesses about how to follow the various rules and regulations around their operations.

The situation is now changing on a regular basis and it is important the businesses continue to keep up with those changes and take advantage of the advice on offer.”

Murray Evans

Kent County Council
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Re-opening of Dental Services


Dental practices began to re-open on Monday 8th June.

The priority is to ensure public and patient safety and you are advised to continue to telephone your practice, rather than attending in person without an appointment.

In line with Covid-19 social distancing and hygiene rules, the treatments you will be offered may be different to those you received before 25th March 2020 and may differ from practice to practice. This will depend on the staff and equipment available at your practice.

Search for dentists at: www.nhs.uk

NHS Kent and Medway Clinical Commissioning Group
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Road Closures - Various Roads, Lower Halstow

It will be necessary to close various roads in Lower Halstow from Monday 15th June 2020 for up to 5 days.

The roads affected are Breach Lane Lower Halstow, The Street Lower Halstow , Wardwell Lane Lower Halstow.

The roads will be closed at various times off peak and diversion routes will be in situ for the duration.

This is to enable litter picking to be carried out by Biffa Waste.

For information regarding these closures please contact Kent County Council on:

03000 418181 (9:00am - 5:00pm)
03000 419191 (5:00pm - 9:00am)

For details of roadworks see: https://one.network

Kent County Council - Highways, Transportation & Waste
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New 119 Phone Number for Testing People with Covid-19 Symptoms


Testing of people with Covid-19 symptoms - new 119 phone number

Anyone over the age of 5 with symptoms of Covid-19 as well as people living in the same household can request a test. You can drive to a testing centre or request a home testing kit. The service is often busy and sometimes you might find there are no slots available, but bookings re-open each morning.

Find out more about Covid-19 testing here

119 is a new national number to call if you do not have internet access to book a test. With wider access to testing, the NHS is asking everyone to only request a test if you or someone you live with have symptoms now. The tests are still only showing if you have the virus - not if you have had it and may have developed immunity.

Coping with Covid-19 continues

Health Secretary Matt Hancock has announced all hospital visitors and outpatients will have to wear face coverings from today (Monday 15th June), and all staff will have to wear surgical masks at all times in all areas.

You can find full details of his announcement here

Modest changes to guidance for those people identified as extremely vulnerable (shielding)
The government updated guidance for those shielding on 1st June. People identified as extremely vulnerable should continue to shield until at least 30th June but from 1st June they can:


Spend a short period of time outdoors each day with members of their household, still maintaining 2M distance from others.

 If the shielded person lives alone, the government is advising they can meet one other person from a different household, maintaining strict social distancing.

 Apart from going outside once per day, a shielded person should continue to avoid all non-essential face-to-face contact. This means they should still not go shopping or to pharmacies.

Continued social isolation, a reduction in physical activity and changes in routine can all contribute to increased stress. It is important that you take care of your mind as well as your body and that you get further support if you need it. The support for shielded people remains in place and unchanged.

More details can be found here


NHS Kent and Medway Clinical Commissioning Group
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Monday, 15 June 2020

New Clothes & Shoes Recycling Banks in Rainham

















6 new textile banks have opened across Medway.

New clothes and shoes recycling banks have been added to the existing paper, card and glass banks at Longley Road Car Park, Rainham Shopping Centre ME8 7HW.

Recycling across Medway has increased by around 30% compared to this time last year.

For details of recycling points across Medway, visit: https://bit.ly/2C98Bxb

Upchurch Matters
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